In the three months that Jen Novak has been RiverView Health’s Director of Patient Access, she shares that she already loves the small-town, personal feel that RiverView provides. Jen is a native of Grand Forks who graduated from Red River High School and the University of North Dakota with a degree in Business Management. She previously spent ten years at Altru Health System, starting as the Patient Advocacy Coordinator and later becoming the Supervisor of Hospital Admitting. She is Affordable Care Act certified in both North Dakota and Minnesota.
In 2023, she decided to explore a new career path by joining the Grand Forks Housing Authority as the Director of Housing Programs. While she appreciated the opportunity to travel and learn about housing options available through HUD-funded programs, she realized she missed working in healthcare. This realization led her to accept her new position at RiverView. “I am excited to collaborate with others to find the best way to serve our patients and community,’’ she shared. “I can’t wait to help streamline processes and help support our team in any way possible.’’
Jen lives with her family in Grand Forks. Her hobbies include visiting Kitchi Lake during the summer and traveling whenever she can. She and her two sons have made a bucket list to create memories in all 50 states. So far, they have checked off eight states.